Privacy Policy

Information we collect

When you submit a form on this site — a title order, quote request, contract upload, escalation, event registration, portal account, or contact message — we collect the information you provide: names, contact details, property and transaction information, and any documents you upload. We also collect standard technical data (such as IP address, browser type, and pages visited) through hosting logs and analytics used to operate and improve the site.

Analytics, advertising measurement, and cookies

This site uses Google Analytics 4 (with IP anonymization) and Vercel Web Analytics to understand how pages are used, and Google Ads conversion measurement to learn which of our own advertisements lead to a call or a form submission. These services set or read cookies (such as Google's _ga and _gcl cookies) and receive technical data about your visit; Google's use of that data is governed by Google's privacy policy. You can opt out of Google Analytics with the Google Analytics opt-out browser add-on, and limit advertising cookies through your browser settings.

When you arrive from one of our advertisements, the link may carry a Google click identifier (gclid, wbraid, or gbraid) and campaign tags (utm_source, utm_medium, utm_campaign, utm_term, utm_content). If you then submit a form, we store those identifiers, the page you landed on, and the referring site alongside your submission — solely to measure our advertising and to report completed closings back to Google Ads for the ads that produced them. We do not use them for profiling, and we do not sell or share them for third-party marketing.

We do not run third-party advertising or remarketing pixels beyond Google's conversion measurement, and we do not use social-media tracking pixels.

How we use it

• To respond to your inquiry and provide title, closing, escrow, and settlement services
• To prepare quotes, commitments, settlement statements, and closing documents
• To communicate about your file, our events, and educational resources you request
• To meet legal, regulatory, underwriting, and audit obligations that apply to title and settlement work
• To protect against fraud — including wire fraud — and to secure our systems

What we do not do

We do not sell your personal information. We do not share it with third parties for their own marketing. Information is shared only as needed to perform the services you request (for example, with title insurance underwriters, lenders, counties, associations, and service providers bound to confidentiality), as required by law, or with your direction.

Nonpublic personal information (GLBA)

Title and settlement services involve nonpublic personal information subject to federal privacy requirements. We maintain administrative, technical, and physical safeguards designed to protect that information consistent with applicable law and the title industry's best-practices framework, including access controls, encrypted transmission and storage of uploaded documents, and staff confidentiality obligations.

Your portal account and staff access

Your portal account is scoped to you: signed in, you see only the records tied to your identity and verified email, and other members' data is invisible to you — the database enforces this on every request, not just the screen.

Our staff process the transactions you engage us for, so they work with the order, file, and document records those services require. But to view your personal account the way you see it, a staff member must request your permission: you receive an Approve or Deny prompt in your portal, nothing is shared until you approve, an approval lasts a limited time, and you can revoke it at any moment.

In narrow circumstances we may access account information without that prompt — to comply with a subpoena, court order, or other legal process; to investigate suspected fraud (including wire fraud) or a security incident; to meet a regulatory or underwriting obligation; or to respond to an emergency affecting your closing. Any such access requires a documented, business-category reason, is limited in time, and is recorded in an internal access log. Where the law does not prohibit notice, we disclose that access to you.

Retention and your choices

Transaction records are retained as required by Florida law, underwriter requirements, and audit obligations, which typically require multi-year retention. Marketing communications include an opt-out; you may also contact us at any time to ask what information we hold about your inquiry or to request corrections, subject to legal retention duties.

Questions about this policy: contact us at 954.454.4522 or through the contact page.